Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps her Department is taking to (a) prevent third-party brokers from bulk-booking driving test slots via the DVSA online system and (b) to reduce waiting times for learner drivers in rural areas.

The Driver and Vehicle Standards Agency’s (DVSA) main priority is upholding road safety standards while it works hard to reduce car practical driving test waiting times.

On the 18 December 2024, DVSA set out further plans to reduce driving test waiting times across the country. These steps include recruiting 450 driving examiners (DEs). Full details of these steps can be found on GOV.UK.

DVSA is committed to providing customers with the best service possible and continually reviews its estate, including in rural areas, to ensure it represents good value for money and is efficient.

To ensure fairness for everyone wanting to book a practical driving test, DVSA continues to work hard to combat the unscrupulous practice of reselling tests and has announced further measures to review the driving test booking system.

On the 18 December 2024, a call for evidence was launched, seeking views on the current rules to book tests. This will lead to consultation on improving processes, with potential future legislative changes.

On 6 January 2025, DVSA also introduced tougher terms and conditions for the service driving instructors use to book and manage car driving tests for their pupils.