Energy: Misrepresentation

(asked on 26th March 2025) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to prevent companies fraudulently mis-selling (a) solar panels and (b) other energy generating equipment.


Answered by
Michael Shanks Portrait
Michael Shanks
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 3rd April 2025

The sale of energy generation equipment is governed by consumer protection law.

There are opt-in consumer codes such as the Renewable Energy Consumer Code and standards such as the Microgeneration Certification Scheme. These are adopted by many companies selling generation equipment.

The Government is also undertaking a review of Ofgem’s role, to ensure that it has the appropriate powers to protect consumers. A recent call for evidence sought views on Ofgem’s remit in enforcing consumer protection law in respect of low carbon technologies.

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