Child Maintenance Service: Complaints

(asked on 3rd September 2024) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many complaints about the Child Maintenance Service were investigated by the Independent Case Examiner (a) overall, (b) by the receiving parent and (c) by the paying parent in each of the last five years.


Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 11th September 2024

The Independent Case Examiner’s office investigated 2,142 Child Maintenance Service (CMS) cases over the last 5 complete reporting years, broken down as follows:

Reporting Year

CMS Investigations

2019/20

188

2020/21

267

2021/22

396

2022/23

507

2023/24

784

The Independent Case Examiner’s office does not hold the information to provide a response to parts (b) and (c) of the question.

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