Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether recordings made by his Department of advice given during phone calls by the Universal Credit helpline can be used by claimants as evidence when appealing an overpayment decision.

The Department for Work and Pensions has indicated that it will not be possible to answer this question within the usual time period. An answer is being prepared and will be provided as soon as it is available.