Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, if he will make an assessment of recent trends in the level of smart meter failures (a) during installation and (b) in the weeks after installation.

While the Department collects data on the number of smart meters not operating in smart mode, this does not differentiate between when meters are impacted.

The latest Government statistics on smart meter installations to end December 2024 were published on 20th March and are available here: https://www.gov.uk/government/collections/smart-meters-statistics. These include information about the number of smart meters operating in smart mode.

At the end of 2024 over 90% of smart meters were operating as intended and sending automatic readings to suppliers.