Work Capability Assessment
(asked on 14th July 2022) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many and what proportion of Work Capability Assessments were carried out (a) face-to-face, (b) remotely and (c) on paper between March 2018 to February 2022.
The number and proportion of Work Capability Assessments (WCA) that have been carried out (a) face to face, (b) remotely, including telephone and video, and (c) paper based between March 2018 and February 2022, can be found in the tables below.
The contractual performance in relation to assessments by channel over the period March 2018 to February 2022 is:
| Mar 2018 - Feb 19 | Mar 2019 - Feb 20 | Mar 2020 - Feb 21 | Mar 2021 - Feb 22 |
Face-to-Face | 761,000 | 762,000 | 31,000 | 27,000 |
Remote | 0 | 0 | 337,000 | 487,000 |
Paper-Based | 257,000 | 292,000 | 128,000 | 83,000 |
With Channel proportion as:
| Mar 2018 - Feb 19 | Mar 2019 - Feb 20 | Mar 2020 - Feb 21 | Mar 2021 - Feb 22 |
Face-to-Face | 74.8% | 72.3% | 6.3% | 4.5% |
Remote | 0.0% | 0.0% | 67.9% | 81.6% |
Paper-Based | 25.2% | 27.7% | 25.8% | 13.9% |
Please Note:
- All volumes have been rounded to the nearest 1,000
- Proportions are based on actual values
- The above data is derived from unpublished management information which is collected for internal Departmental use only and has not been quality assured to Official Statistics Publication standards