London North Eastern Railway: Artificial Intelligence

(asked on 20th May 2026) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what progress LNER has made on the development and delivery of AI-powered instant disruption updates to customers; and whether this system remains on track for delivery in 2026.


Answered by
Keir Mather Portrait
Keir Mather
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 2nd June 2026

London Northeastern Railway (LNER) has been developing AI and data proof of concepts to determine possible solutions. If successful, the plan is to begin building the tools for customers from Summer 2026.

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