Coronavirus: Contact Tracing

(asked on 19th July 2021) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what estimate his Department has made of the number of calls (a) made to, (b) answered by and (c) that were answered within 60 seconds by the 119 covid-19 NHS test and trace service in each month from January to June 2021.


Answered by
Jo Churchill Portrait
Jo Churchill
Minister of State (Department for Work and Pensions)
This question was answered on 4th August 2021

NHS Test and Trace has made an informal estimate of call volumes and response times. However, as this is primarily used for management purposes, it has not been centrally verified.

Reticulating Splines