Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what estimate his Department has made of the number of calls (a) made to, (b) answered by and (c) that were answered within 60 seconds by the 119 covid-19 NHS test and trace service in each month from January to June 2021.
NHS Test and Trace has made an informal estimate of call volumes and response times. However, as this is primarily used for management purposes, it has not been centrally verified.