Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether Access to Work applicants can contact that service in writing

Individuals can apply for Access to Work assistance either online via Gov.UK or by telephone on 0800 121 7479. Once the application is assigned to a Case Manager, the customer is provided with the direct contact details of their personal case manager for the duration of the decision-making process.