Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, whether his Department is considering regulatory measures to prevent Meta withdrawing business pages without due process.

Category 1 services under the Online Safety Act must have effective reporting and redress mechanisms in place enabling users to raise concerns about companies’ enforcement of their terms of service, if users feel that companies are not fulfilling their duties.

In addition, the Platform to Regulations apply. The Regulations ensure that businesses can make use of online platforms and online search engines to reach consumers in a competitive, fair and transparent way. The Regulations create various obligations for online platforms including announcing platform modifications being announced in good time.