Children: Maintenance

(asked on 26th February 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to the Gingerbread report entitled Child maintenance: research on the experiences and impact on separated families published on 25 November 2024, whether her Department is working with charities and others with expertise in domestic abuse to embed trauma-informed principles into the operation of the Child Maintenance Service.


Answered by
Andrew Western Portrait
Andrew Western
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 6th March 2025

The Child Maintenance Service (CMS) takes the issue of domestic abuse extremely seriously and is committed to ensuring that victims of abuse get the help and support they need to use the service safely.

Incorporating views and feedback from external stakeholders with experience of domestic abuse, CMS has updated and refreshed its Domestic Abuse training which includes awareness of a Trauma Informed Approach. All CMS caseworkers have received training to help identify abuse, support vulnerable customers, and provide signposting. A Domestic Abuse Plan is in place to support caseworkers in having these conversations. Domestic Abuse training will continue to be reviewed regularly and developed with the support of stakeholders, including Gingerbread, as we develop policies and processes that support victim-survivors of domestic abuse.

Additionally, there is work underway around the Trauma-Informed Approach across the Department, and CMS will, of course, be part of this work. This includes a dedicated programme that will integrate the six key pillars of the approach as defined by the Office for Health Improvements and Disparities (December 2022).

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