Question to the Home Office:

To ask the Secretary of State for the Home Department, whether her Department holds information on satisfaction levels of retailers in relation to the police response to crime on their premises.

Results from the Home Office’s ‘Commercial Victimisation Survey’ include information on business premises’ satisfaction levels with how police handle crime in the local area.

Police satisfaction estimates are broken down by sector and are available for the Wholesale and retail sector. The latest estimates can be found here:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/828760/crime-against-businesses-other-2018-tables.ods

In addition, last year the Home Office launched a call for evidence on violence and abuse toward shop staff to help strengthen our understanding of the scale and extent of the issue. The call for evidence has now closed and we are carefully analysing the responses before deciding what further action may be required. We intend to publish the Government’s response in due course.