Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, with reference to the answer of 3 March 2026 to question 107963, what progress she has made in discussions with Capita on outstanding issues and progress of the recovery plan.

Further to the answer of 3rd March 2026 to Question 107963, the Minister for the Cabinet Office and senior officials hold regular discussions with Capita's executive leadership regarding scheme administration and outstanding payments to existing and retired civil servants. Cabinet Office officials maintain daily operational contact with Capita to drive progress on the recovery plan, ensuring priority focus is given to processing payment arrears, bereavements, and urgent cases. While Capita reported meeting its 1st September milestone on workable stock across priority operational areas, overall performance remains unacceptable and does not constitute full service recovery.