Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, on which occasions the Care Quality Commission has inspected each provider of NHS 111 since April 2013.

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. The CQC is responsible for deciding which providers to inspect and when to inspect them. The CQC has provided the following information:

In June 2015, the CQC published the results of three NHS 111 inspection pilots. The NHS 111 services inspected were operated by the Isle of Wight Healthcare Trust, Derbyshire Health United and North West Ambulance Service NHS Trust.

In November 2015, the CQC conducted a comprehensive inspection of Derbyshire Health United. This report has not yet been published. In November 2015, it also conducted a comprehensive inspection of Hertfordshire Urgent Care and published its report on 10 March 2016. The service was rated ‘Good’.

In November 2015, the CQC conducted a focused inspection of South Central Ambulance Trust’s 111 service and published its report in January 2016. In March 2016, the CQC completed a focussed inspection of South West Ambulance Trust’s 111 service and will publish the report in due course.

The remaining providers are scheduled to be inspected in line with the CQC hospital and primary medical services inspection programme during 2016.