Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what safeguards his Department has in place to ensure that people with mental health problems who are unable to attend a work capability assessment or report to the jobcentre when requested due to their mental health problems do not have their benefits sanctioned as a result.

Claimants with mental health conditions are considered “vulnerable”, therefore if they failed to attend a Work Capability Assessment, attempts will be made to contact them by telephone and, if appropriate, to arrange a “safeguarding home visit” before a decision on entitlement is made.

The Jobcentre Plus sanctions regime has a range of safeguards for vulnerable claimants, including ensuring all requirements are reasonable and taking into account individual capability and circumstances, such as mental health conditions.