Northern: Compensation

(asked on 30th September 2019) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, how much compensation Northern Rail has paid to passengers for delays and cancellations since the start of the current franchise.


Answered by
Chris Heaton-Harris Portrait
Chris Heaton-Harris
Secretary of State for Northern Ireland
This question was answered on 3rd October 2019

The Department for Transport published data (1 October 2018) shows that Northern Rail paid almost £900,000 in passenger compensation since the start of the current franchise to 2017/18. This figure includes other discretionary compensation payments made following complaints of poor service, as well as payments for delays and cancellations.

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