Care Workers: Conditions of Employment

(asked on 10th September 2026) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment she has made of (a) the potential impact of unpaid travel time on the income and retention of domiciliary care workers and (b) the potential safeguarding risks associated with mandatory uniform requirements; and whether she plans to take steps as a result.


Answered by
Alison McGovern Portrait
Alison McGovern
Minister of State (Department of Health and Social Care)
This question was answered on 21st September 2026

All social care workers must be paid at least the National Minimum Wage or National Living Wage for the work that they do. Time spent travelling between appointments counts as working time for minimum wage purposes.

If an individual believes their rights as a worker are not being upheld, they can seek confidential guidance and support from the Advisory, Conciliation and Arbitration Service (Acas). Acas can be contacted on 0300 123 1100, or they can visit the ACAS website for further information, which is available at the following link:

https://www.acas.org.uk/

They can also submit a query online directly to HM Revenue & Customs via GOV.UK; it considers every complaint it receives.

Reticulating Splines