NHS 111: Translation Services

(asked on 3rd February 2025) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, how much was spent on (a) translation and (b) interpretation on the 111 NHS contact number in 2024.


Answered by
Karin Smyth Portrait
Karin Smyth
Minister of State (Department of Health and Social Care)
This question was answered on 25th February 2025

The NHS 111 service is nationally specified and locally commissioned. Each NHS 111 provider is responsible for procuring language interpretation services. The only centrally procured interpreting service is British Sign Language, as this is a seperate video relay channel not linked to the NHS 111 voice number

NHS England does not hold information relating to the cost of locally procured language interpretation services.

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