Emergency Services: Mental Health Services

(asked on 30th January 2025) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if he will make an assessment of the potential merits of instructing the emergency services to contact responders to traumatic emergency incidents within 24 hours to see if they require mental health support.


Answered by
Karin Smyth Portrait
Karin Smyth
Minister of State (Department of Health and Social Care)
This question was answered on 6th February 2025

The mental health of all National Health Service staff is taken seriously, including ambulance staff as responders to emergency incidents. At a national level, Ambulance Trust employees have access to the SHOUT helpline for crisis support alongside the Practitioner Health offer for more complex mental health wellbeing support, including for trauma and addiction.

NHS England is working closely with the Ambulance Staff Charity to fund the development of the Ambulance Staff crisis phoneline, to provide immediate, independent, and confidential support to ambulance staff in a mental health crisis.

NHS England is also continuing regular communication with key partners from the Association of Ambulance Chief Executives, to explore wider support opportunities. This includes working with all Ambulance Trusts to support them to utilise the NHS Health and Wellbeing Framework, to improve the health of their workforce based on local bespoke needs.

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