Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, what discussions he has had with Whirlpool on its online system for the reporting by consumers of tumble dryers which require modification for reasons of safety; and what his understanding is of the timescales involved for consumers once they have made such a report.
The Office for Product Safety and Standards has been in regular dialogue with Whirlpool regarding its programme of outreach to consumers. It has been clear with Whirlpool that it expects them to ensure consumers have easy ways of reporting effected dryers and to prioritise their actions to respond to consumers and ensure public safety is maintained.