Taxis: Assistance Animals

(asked on 24th June 2019) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what recent steps his Department has taken to ensure that taxi and private hire vehicle drivers are aware that it is illegal to refuse travel to a passenger with an assistance dog.


Answered by
Nusrat Ghani Portrait
Nusrat Ghani
Minister of State (Minister for Europe)
This question was answered on 1st July 2019

Taxis and private hire vehicles (PHVs) provide vital services for disabled people, and it is unacceptable for drivers of these vehicles to refuse the carriage of passengers with assistance dogs.

In February, the Government published its response to the report of the Chair of the Task and Finish Group on Taxis and PHV licensing, indicating its intention to introduce mandatory disability awareness training as part of National Minimum Standards.

In the meanwhile, I would urge licensing authorities to use their existing licensing powers to ensure that all taxi and PHV drivers have the knowledge and skills necessary to provide every passenger with the assistance they require.

Reticulating Splines