Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps his Department is taking to publicise the online system for (a) checking the completeness of National Insurance records and (b) paying voluntary National Insurance contributions.

HMRC has been actively promoting the enhanced Check your State Pension forecast service on GOV.UK for customers since it launched on 29 April 2024. This included:

• Briefing to Money Saving Expert and This is Money, which resulted in focused content in a Martin Lewis newsletter with a reach of over 7 million subscribers.
• We have produced and published a short video on X (1) HM Revenue & Customs (@HMRCgovuk) / X (twitter.com)
• A Personal Tax Account tile was introduced linking to the CYSP service, and a link to the service is also provided in the HMRC App
• Between 13 – 20 May Local radio interviews have/will include voluntary NICs information to promote the enhanced service.
• Check your State Pension Forecast enhanced service is a joint project with the Department for Work and Pensions (DWP). DWP also posted social media to promote the enhanced service on X, there has also been posts by ministers on other social media platforms.