Energy

(asked on 8th February 2016) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Energy and Climate Change, what steps she is taking to prevent the mis-selling of domestic energy to pensioners.


Answered by
Andrea Leadsom Portrait
Andrea Leadsom
This question was answered on 11th February 2016

Energy companies are required under their licence conditions to ensure all information that they or their representatives provide to domestic customers during a marketing activity is complete, accurate and easily understood.

Ofgem has powers to investigate and impose sanctions, such as financial penalties, on energy companies when they are found to have breached their licence conditions, including mis-selling.

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