Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will make it his policy to end informal observations under Personal Independence Payment for people living with (a) MS and (b) other fluctuating conditions.

Informal observations during an assessment for claims to Personal Independence Payment can be a useful tool in assessing functional capability. They can reveal abilities and limitations not mentioned in the claimant questionnaire, supporting evidence or during the history-taking for the consultation. They may also show discrepancies between the reported need and the actual needs of the claimant.

Informal observations included in a health professional’s assessment report to DWP are considered alongside all other available evidence including evidence from professionals who may have observed the claimant more regularly to determine entitlement. As informal observations are a useful addition to an assessment, we have no intention to end their use, including for those people with MS or other fluctuating conditions.