Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 30 April 2019 to Question 245672 on Consumers: Internet, what steps his Department is taking to ensure that the Consumer Protection from Unfair Trading Regulations 2008 are fully enforced.

Part 8 of the Enterprise Act 2008 provides for a number of enforcers, such as Trading Standards and the Competition and Markets Authority, to enforce consumer protection legislation, including the Consumer Protection from Unfair Trading Regulations 2008. Alleged breaches of legislation should be reported in the first instance through the Citizens Advice consumer service on 03454 04 05 06 (www.citizensadvice.org.uk/). The helpline will refer on alleged breaches of legislation to the relevant authority for appropriate enforcement action.