Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average time is between pre-action correspondence relating to his Department being (a) received by the Treasury Solicitor and (b) responded to in the latest period for which data is available.

The Department responds to a range of correspondence badged by the sender as “pre-action”, sent into a variety of offices across DWP. These are handled on a case-by-case basis. It does not currently collect data that can answer the question asked, and nor is there a requirement for it to do so.