Universal Credit: Telephone Services
(asked on 28th January 2016) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether unsuccessful universal credit applicants have access to a telephone helpline to allow them to query the decision not to allow them that benefit.
This question was answered on 2nd February 2016
The Universal Credit helpline (link enclosed) is available for all enquiries about Universal Credit, including advice for those whose claims have been unsuccessful.
https://www.gov.uk/contact-jobcentre-plus