Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Housing, Communities and Local Government, pursuant to the Answer of 28 March 2019 to Question 234648 on Housing Ombudsman Service, how many complaints the Housing Ombudsman Service received against (a) A2Dominion, (b) Clarion Housing Group, (c) London & Quadrant, (d) Notting Hill Genesis, (e) One Housing Group, (f) Peabody and (g) Southern Housing Group in 2018-19; and how many of those complaints were upheld.

Between 1 April 2018 and 31 March 2019, the Housing Ombudsman received 1,452 complaints about (a) A2Dominion, (b) Clarion Housing Group, (c) London & Quadrant, (d) Notting Hill Genesis, (e) One Housing Group, (f) Peabody and (g) Southern Housing Group. The breakdown was as follows:

A breakdown of the 377 complaints determined by the Housing Ombudsman between 1 April 2018 and 31 March 2019 for (a) A2Dominion, (b) Clarion Housing Group, (c) London & Quadrant, (d) Notting Hill Genesis, (e) One Housing Group, (f) Peabody and (g) Southern
Housing Group is below. Of these, a total of 171 cases were upheld by
the Housing Ombudsman.