Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Housing, Communities and Local Government, pursuant to the Answer of 28 March 2019 to Question 234648 on Housing Ombudsman Service, which stakeholders the Housing Ombudsman Service is required to consult with on the proposals within its draft Corporate Plan 2019-22 and draft Business Plan 2019-20; and which organisations have responded to those consultations.

Under the Framework Document agreed between the Ministry for Housing, Communities and Local Government and the Housing Ombudsman, the Housing Ombudsman will consult with residents and members of the Scheme on the draft business plan each year. The Housing Ombudsman received 74 responses from individual landlord organisations, residents and resident organisations and other stakeholders. A list of respondents will be published together with the Business plan 2019-20 and Corporate plan 2019-22 once they have been agreed.