Question to the Department for Levelling Up, Housing & Communities:
To ask the Secretary of State for Housing, Communities and Local Government, how many full time equivalent staff were employed by the Independent Housing Ombudsman in 2018-19; and how many of those staff were (a) caseworkers, (b) adjudicators and (c) review managers.
The full time equivalent of staff employed by the Housing Ombudsman Service in 2018-19 is 67.9.
The number of (a) caseworkers, (b) adjudicators and (c) dispute resolution managers is as follows:
a) Caseworkers (Dispute Resolution Advisors and Adjudicators): 41.6
b) Of which, Adjudicators: 25.6
c) Dispute Resolution Managers: 6.0