Housing Ombudsman Service: Staff

(asked on 20th March 2019) - View Source

Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Housing, Communities and Local Government, how many full time equivalent staff were employed by the Independent Housing Ombudsman in 2018-19; and how many of those staff were (a) caseworkers, (b) adjudicators and (c) review managers.


Answered by
Heather Wheeler Portrait
Heather Wheeler
This question was answered on 28th March 2019

The full time equivalent of staff employed by the Housing Ombudsman Service in 2018-19 is 67.9.

The number of (a) caseworkers, (b) adjudicators and (c) dispute resolution managers is as follows:

a) Caseworkers (Dispute Resolution Advisors and Adjudicators): 41.6

b) Of which, Adjudicators: 25.6

c) Dispute Resolution Managers: 6.0

Reticulating Splines