Taxis: Wheelchairs

(asked on 19th January 2016) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what plans he has to bring into force section 165 of the Equality Act 2010.


Answered by
Andrew Jones Portrait
Andrew Jones
This question was answered on 27th January 2016

The Government is considering how best to address problems wheelchair users face when using taxis and private hire vehicles, including the possible commencement of Sections 165 and 167 of the Equality Act 2010.


Both taxis and private hire vehicles are a particularly valuable form of transport for disabled people. We would strongly encourage all taxi and private hire vehicle drivers to assist wheelchair users, wherever possible, and would also strongly discourage the practice of making additional charges to assist a disabled passenger.


Notwithstanding the status of section 165 of the Equality Act, disabled taxi and private hire vehicle passengers are protected from discrimination under the general provisions of the Act which prohibit any form of discrimination in the provision of good and services.

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