Asylum: Hotels

(asked on 22nd April 2024) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, if he will take steps to increase opportunities for children and young people to (a) express their views and experiences of and (b) make decisions affecting their living conditions in contingency accommodation.


Answered by
Tom Pursglove Portrait
Tom Pursglove
This question was answered on 25th April 2024

Asylum seekers have access to health and social care services from the point of arrival in the UK. The Home Office and its contractors work closely with the NHS, local authorities and non-governmental organisations to ensure that people can access the healthcare and support they need.

The Home Office also operates a Safeguarding Hub to support vulnerable individuals in accessing these services. In addition, the Home Office contracts Migrant Help to provide advice and guidance to asylum seekers should they have an issue with their accommodation or support, and for signposting to health and welfare services. Asylum seekers can access Migrant Help 24/7, every day of the year; by a freephone telephone number, via an online chat, or completing an email enquiry form, both of which can be accessed free of charge on the Migrant Help website. Interpreting and translation services are available through Migrant Help when the need arises for asylum seekers to raise any queries or concerns.

Whilst any safeguarding, medical, or other personal circumstances are considered, all asylum accommodation is provided on a ‘no choice basis’.

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