Carer's Allowance: Appeals
(asked on 5th March 2019) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what estimate she has made of the length of time claimants are waiting for a decision to be made on their mandatory reconsideration of carer’s allowance claims in the most recent period for which figures are available.
Average Actual Clearance Times (AACT) for a Mandatory Reconsideration for a Carer’s Allowance claim are shown in the table below.
| Apr 2018 | May 2018 | Jun 2018 | Jul 2018 | Aug 2018 | Sep 2018 | Oct 2018 | Nov 2018 | Dec 2018 | Jan 2019 | Feb 2019 |
Average Actual Clearance Time (working days) | 0.8 | 1.0 | 0.7 | 0.8 | 0.9 | 0.8 | 0.8 | 0.8 | 0.7 | 1.6 | 15.6 |
Source: Decision Making and Appeals Case Recorder (DMACR).
This is unpublished data based on internal management information. It should be used with caution and it may be subject to future revision.
The increase in clearance times in February 2019 was due to work being undertaken on the Carer’s Allowance backlog and this has resulted in more older cases impacting the AACT. This backlog is due to be cleared by the end of April 2019.