Work Capability Assessment
(asked on 19th March 2015) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what plans he has to introduce text or email notifications for claimants of the employment and support allowance required to attend a medical assessment.
This question was answered on 24th March 2015
A trial was held during the autumn of 2014 when claimants were sent text reminder messages of their assessment appointments. Following evaluation of that trial discussions were held with the new Health Assessment Advisory Service provider - Centre for Health and Disability Assessments (operated by MAXIMUS) – and the intention is to introduce the service nationally later in the year.