Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether she has made an assessment of the potential merits of increasing the enforcement powers of the Energy Ombudsman.

Ofgem, the independent regulator, is responsible for compliance and enforcement of license conditions.

As an Alternative Dispute Resolution scheme, the Energy Ombudsman does not have the enforcement powers of Ofgem does. The Energy Ombudsman can however tell suppliers to take practical action, make an apology, offer financial awards up to £10,000, and make recommendations to prevent an issue from happening again. Energy suppliers are legally bound to implement decisions made by the Ombudsman.