Question to the Ministry of Housing, Communities and Local Government:

To ask the Secretary of State for Housing, Communities and Local Government, what steps her Department plans to take to tackle private parking companies issuing penalties to customers for taking too long to purchase a ticket due to (a) queues at the parking payment machine and (b) limited mobile phone/internet signal.

The Government is committed to driving up standards across the private parking sector for the benefit of motorists.

The Parking (Code of Practice) Act 2019 places a duty on the Government to prepare a code of practice containing guidance about the operation and management of private parking facilities.

We hope to announce our proposals regarding the code as soon as possible.