Question to the Department for Transport:

To ask the Secretary of State for Transport, what guidance his Department issues to the Civil Aviation Authority on the amount of time that body should take to process applications for licences.

As the aviation regulator, the Civil Aviation Authority (CAA) has its own internal performance targets for processing licence applications.

The CAA publishes its code of practice on its website. This sets out the standards and the levels of service which both the aviation industry and individuals may expect. Specifically – under Approval, certification and licensing service standards – the CAA say ‘Personnel Licences will be issued within ten working days’.

The Department for Transport does not provide any additional guidance on this issue.