Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the adequacy of the guidance and resources available to assist homeowners in the post-installation certification process for Smart Export Guarantee eligibility following the installation of solar panels.
Under the Smart Export Guarantee (SEG) legislation, Ofgem must publish guidance to SEG generators and SEG licensees on the operation of the SEG. The guidance for homeowners provides information about how the SEG works, who can apply and how, the SEG contract and payments and what to do if they have a complaint.
Ofgem must keep the guidance under review and will publish updated guidance if it thinks it is appropriate.