Southern: Standards

(asked on 25th February 2020) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment he has made of the punctuality of Southern Rail services (a) calling at and (b) departing from (i) Wallington, (ii) Hackbridge, (iii) Carshalton and (iv) Carshalton Beeches railway stations in 2019.

Answered by
Chris Heaton-Harris Portrait
Chris Heaton-Harris
Secretary of State for Northern Ireland
This question was answered on 4th March 2020

For these stations, the annual averages for trains calling within one minute of the scheduled time are: 74.0% of services at Wallington, 70.0% of services at Hackbridge, 86.6% of services at Carshalton and 78.1% of services at Carshalton Beeches. The Department monitors each train operator’s overall performance against its performance benchmarks (cancellations, delay minutes and capacity) regularly and there are clear actions set out in the franchise agreement should performance drop below what is expected.

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