Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what arrangements are in place to allow people who do not have access to a computer or the internet to claim universal credit; and if he will make a statement.

Support is available through our own Jobcentre network where we are introducing 6,000 additional web access devices to improve digital access by Autumn. Claimants can be given access to the internet through these devices to make a claim and support will be given where necessary if they are not familiar with digital services.

DWP already works in partnership with local authorities who can also provide digital access and digital support for claimants through existing outlets.

DWP also provides a telephony service to support those unable to use the digital channel.