Revenue and Customs: Welsh Language

(asked on 19th October 2023) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what recent assessment he has made of the adequacy of the provision in Wales of HM Revenue and Customs PAYE employer enquiries assistance through the medium of Welsh.


Answered by
Victoria Atkins Portrait
Victoria Atkins
Secretary of State for Health and Social Care
This question was answered on 24th October 2023

To comply with the Welsh Language Act 1993, HM Revenue and Customs (HMRC) adopts the principle that, in the conduct of its public business and communication in Wales, it will treat the English and Welsh languages equally in appropriate circumstances and when reasonably practicable.

The Welsh Language Unit is a specialist team within HMRC's Customer Services department that handles both telephone and written queries from individuals who want to contact with HMRC in Welsh. They also translate and distribute Welsh letters, forms, and leaflets.

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