Department for Work and Pensions: Telephone Services
(asked on 18th December 2018) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how long her Department keeps its recordings of telephone conversations.
This question was answered on 20th December 2018
Telephone call recordings are retained for as long as there is a business requirement, this varies depending on the nature of the call.