Question to the HM Treasury:

To ask the Chancellor of the Exchequer, whether he has made an assessment of the efficiency of the Respect at Work programme in HMRC.

This question was answered on 18th October 2023
HMRC published an independent review about what it’s like to work at HMRC, Respect at Work Review in 2019. The review made a series of recommendations that HMRC implemented including significant changes to departmental policy, processes and practice.

The programme closed at the end of March 2023 and ongoing work was absorbed into business as usual. As reported (on page 50) of HMRC’s Annual Report and Accounts HMRC’s activities in 2022-23 included ‘delivering the remaining aspects of the Respect at Work Programme’.