Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what steps he is taking to help ensure the (a) continuity and (b) quality of water services for people served by Thames Water.

Whilst the Government recognises Thames Water needs to take significant steps to improve its performance, Thames Water nonetheless provides some of the highest quality drinking water in the world along with other water companies in England.

Regulators ensure that companies have yearly performance commitment targets for continuity and quality of supply and hold companies to account when these targets are not reached. Government Ministers will shortly be meeting with Thames Water to reassert the importance of meeting all targets set by the regulators and ensure no customer is affected by failure to do so.