Immigration

(asked on 9th June 2014) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, with reference to the Answer of 29 April 2014, Official Report, column 662W, on immigration, how many casework outcomes on immigration reconsideration cases have been delivered; whether this is in line with targets agreed with Capita; and what targets have been agreed with Capita for delivering these outcomes.


Answered by
Karen Bradley Portrait
Karen Bradley
This question was answered on 19th June 2014

The contract requires Capita to deliver 50,000 casework outcomes (including reconsiderations) within nine months of a complete casework service being developed and agreed with the Home Office. As of 8 June 2014, Capita have already implemented agreed processes to deliver 16,780 casework outcomes on reconsideration cases, which count towards the 50,000 outcome target.

These are being delivered as part of a phased approach, as further processes are under development to achieve a complete casework service.

The figures provided have been derived from management information and are therefore provisional and subject to change. This information has not been quality assured under National Statistics protocols.

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