Jobcentres: Greater London

(asked on 13th September 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average length of a face-to-face appointment with a work coach at a job centre is in (a) Enfield North constituency, (b) the London Borough of Enfield and (c) London.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 18th September 2023

The requested information is not readily available and could only be provided at disproportionate cost. Maintaining an effective Work Coach diary is a joint responsibility between a team leader and the Work Coach, and is reached collaboratively through regular discussion and agreement.

The duration of each appointment is determined by the appointment type, and the length of time the appointment is expected to take is recorded by our diary management tool. We do not hold information on the actual duration of an appointment, for example, whether the appointment was longer or shorter than the allocated time.

Reticulating Splines