Jobcentres: Staff

(asked on 12th September 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she is taking to help work coaches manage the workload from temporary job centres after they have closed.


Answered by
Mims Davies Portrait
Mims Davies
Shadow Minister (Women)
This question was answered on 19th September 2023

The Department is committed to reducing its Jobcentre estate back to pre-pandemic levels. Following any decision to close a temporary Jobcentre, local Jobcentre managers work closely with their teams to ensure that the workload is distributed appropriately, and our Work Coach caseloads continue to remain manageable.

The size of a Work Coach caseload will vary as it is dependent on several factors, including the level of customer support required, the needs of the local labour market and the experience and working pattern of each Work Coach.

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