Energy: Meters

(asked on 8th September 2023) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps her Department is taking to prevent the forced installation of pre-payment meters.


Answered by
Amanda Solloway Portrait
Amanda Solloway
This question was answered on 18th September 2023

Ofgem, the energy regulator, has developed a Code of Practice to strengthen protections and support for consumers who may be moved onto a prepayment meter involuntarily. This has been agreed with energy suppliers who will be required to demonstrate readiness to implement the Code of Practice.

Ofgem intends for these new protections to be in licence conditions ahead of this winter. Customers remain protected by the current pause on involuntary installations of prepayment meters in the meantime.

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