Government Departments: Communication

(asked on 20th March 2024) - View Source

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, whether he is taking steps to (a) ensure consistency in the accessibility of departmental communications and (b) support the use of (i) sign language videos, (ii) audio recordings and (iii) other accessible formats in such communications across Departments.


Answered by
Alex Burghart Portrait
Alex Burghart
Shadow Chancellor of the Duchy of Lancaster
This question was answered on 3rd April 2024

On 5 February 2024 the government published the final Disability Action Plan together with the independent analysis of the consultation findings. The Disability Action Plan sets out 32 practical actions which the government will take forward over the next 12 months.

Action 28 outlines steps the government is taking to ensure consistency in the accessibility of departmental communications. These steps include the publication of accessible standards, revising and improving guidance, training, and monitoring. The accessibility guidance emphasises the need for government organisations to consider the communication needs of individuals and, where appropriate, the provision of BSL and commonly-requested alternative formats.

In July 2024, the government will publish the second BSL report that will outline what ministerial departments have done to promote and facilitate the use of BSL in their communications with the public. This follows the publication of the first BSL report in July 2023, which included a number of actions to continually improve the government’s use of BSL in public communications (https://www.gov.uk/government/publications/the-british-sign-language-bsl-report-2022)

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