Railways: Tickets

(asked on 17th July 2023) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what discussions he has had with (a) the Rail Delivery Group and (b) train operating companies on proposals to close train station ticket offices.


Answered by
Huw Merriman Portrait
Huw Merriman
This question was answered on 20th July 2023

Together with the rail industry we want to modernise the passenger experience by moving staff out from ticket offices to more visible and accessible roles around the station. Department officials regularly engage with the rail industry including the Rail Delivery Group and train operating companies, to discuss a wide range of topics, including how best to operate stations and serve passenger needs in the most efficient and effective way.

Reticulating Splines